Bilingual Retail Customer Service & Sales Specialist

Sherwin-Williams Co.; Framingham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Flexible time away from work

Parental leave

Retirement savings

Job summary

Sherwin-Williams Co. in Framingham, MA is seeking a Customer Service Specialist to work at Store #5437. You will assist customers in person and over the phone, determine needs, recommend products, and process sales while upholding store standards.

The role emphasizes customer satisfaction, accurate transactions, stocking shelves, and may involve deliveries. Benefits include comprehensive health plans, FSA, retirement options, and generous paid time off.

Qualifications

• Minimum requirements include being 18 years or older.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted driver's license.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain inventory files and stock shelves; assist with deliveries as needed.
• Remain knowledgeable on products and discuss available options.

Skills

Customer service

Multilingual communication

Sales oriented

Education

High School diploma or GED

Job description

Sherwin-Williams Co. in Framingham, MA is seeking a Customer Service Specialist to work at Store #5437. You will assist customers in person and over the phone, determine needs, recommend products, and process sales while upholding store standards.

The role emphasizes customer satisfaction, accurate transactions, stocking shelves, and may involve deliveries. Benefits include comprehensive health plans, FSA, retirement options, and generous paid time off.