Bilingual CSR — Health Benefits & PTO

Sherwin Williams; Framingham (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits including medical, dental, and vision

Flexible Spending Accounts (FSAs)

Paid parental leave

Vacation and holidays

Job summary

Sherwin Williams in Framingham, MA, seeks a Customer Service Specialist responsible for delivering exceptional service to retail customers. This role involves understanding customer needs, resolving concerns, and maintaining high product standards.

Candidates should possess strong communication and problem-solving skills. The position offers benefits such as health coverage, retirement savings, and generous leave policies.

Qualifications

• Strong customer service skills to understand and meet customer needs.
• Effective communication skills to convey information about products.
• Problem-solving abilities to address customer concerns promptly.

Responsibilities

• Provide excellent customer service and support to retail customers.
• Resolve customer concerns and ensure client satisfaction.
• Achieve store sales goals while maintaining quality standards.

Skills

Customer service skills

Communication skills

Problem-solving

Job description

Sherwin Williams in Framingham, MA, seeks a Customer Service Specialist responsible for delivering exceptional service to retail customers. This role involves understanding customer needs, resolving concerns, and maintaining high product standards.

Candidates should possess strong communication and problem-solving skills. The position offers benefits such as health coverage, retirement savings, and generous leave policies.