Bilingual Retail Customer Service Representative

Boulder Connect; Kennewick (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Boulder Connect in Washington state seeks a Bilingual Multi-Location Branch Customer Service Specialist to join our team. You will provide friendly, bilingual support across several retail locations, resolve inquiries, and share detailed product information to assist sales.

This role emphasizes customer satisfaction, cross-location coordination, and proactive service, with opportunities to grow within a dynamic, customer-focused network.

Qualifications

• Fluent bilingual communication skills.
• Strong customer service and problem-solving abilities.
• Ability to handle multiple locations and manage diverse customer needs.

Responsibilities

• Provide exceptional customer service across multiple retail locations.
• Manage customer inquiries and resolve complaints effectively.
• Support sales by delivering detailed product information.
• Maintain high levels of customer satisfaction at all branches.

Skills

Bilingual communication

Customer service

Problem-solving

Job description

Role: Bilingual Multi-Location Branch Customer Service Specialist

Responsibilities

• Provide exceptional customer service across multiple retail locations.
• Manage customer inquiries and resolve complaints effectively.
• Support sales by delivering detailed product information.
• Maintain high levels of customer satisfaction at all branches.

Qualifications & Skills

• Fluent bilingual communication skills.
• Strong customer service and problem-solving abilities.
• Ability to handle multiple locations and manage diverse customer needs.