Bilingual Sales Representative/Customer Service( SPANISH*)

AGM TOOLS; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

AGM TOOLS in Dallas is seeking a Bilingual Sales Representative/Customer Service (SPANISH*) to help customers by providing product and service information and resolving technical issues. You will visit customers daily, support product knowledge, and assist with account documentation.

The role emphasizes bilingual communication, customer support, and achieving monthly goals in a field-sales oriented environment.

Qualifications

• Fluent in English and Spanish, both written and spoken.
• Experience in customer service or sales is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Handle customer inquiries and complaints.
• Make a route daily visiting customers.
• Provide information about products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base for training.
• Reach monthly goals.

Skills

Bilingual Spanish-English

Customer service

Sales

Communication skills

Job description

We are seeking a Bilingual Sales Representative/Customer Service( SPANISH*) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Make a route daily visiting customers
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services pass for a training
• Reach Monthly goals

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skill

Company offers Base Salary + Commission