Bilingual Financial Services Specialist (Multi-Branch)

WAC-OK World Finance Company of Oklahoma, LLC; Colcord (OK); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Job summary

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches as needed. You will provide exceptional customer service, build relationships, and help customers achieve their financial goals while working as a flexible, onsite team member.

This bilingual role requires English and Spanish fluency and involves loan processing, payments, and assisting with tax services as you support branch managers and ensure smooth operations across locations.

Qualifications

• Fluency in English and Spanish is required.
• Demonstrated kindness and helping others succeed.
• Team-oriented with willingness to pitch in, learn, and lead by example.
• Basic computer proficiency and ability to learn new systems.
• Valid driver’s license and access to a dependable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure transactions are accurate.
• Complete daily branch bank deposits and transport funds as needed.
• Maintain strong customer relationships and represent company values in each branch.
• Collaborate with Branch Managers and team to meet performance goals.

Skills

Bilingual English/Spanish

Customer service

Problem-solving

Team player

Basic computer skills

Valid driver’s license

Job description

World Finance is seeking an Overstaff Financial Services Representative to support multiple branches as needed. You will provide exceptional customer service, build relationships, and help customers achieve their financial goals while working as a flexible, onsite team member.

This bilingual role requires English and Spanish fluency and involves loan processing, payments, and assisting with tax services as you support branch managers and ensure smooth operations across locations.