Bilingual Retail Customer Service Pro

Hader Solutions; Albuquerque (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

Hader Solutions is seeking a Bilingual Retail Customer Service Specialist in Albuquerque, NM. The role focuses on assisting both English- and Spanish-speaking customers to ensure a positive shopping experience.

You will address inquiries, resolve issues promptly, and support transaction processes while upholding exceptional customer service standards. Confidence, clear communication, and a service-oriented mindset are essential for success.

Qualifications

• Bilingualism in English and Spanish required or strongly preferred.
• Strong verbal and written communication skills.
• Focus on customer service excellence and problem solving.

Responsibilities

• Assist English and Spanish-speaking customers to ensure a high-quality shopping experience.
• Address customer inquiries and resolve issues promptly and effectively.
• Support transaction processes while maintaining excellent customer service standards.
• Provide knowledgeable and friendly assistance to contribute to customer satisfaction and store success.

Skills

Bilingual English/Spanish

Communication skills

Customer service mindset

Job description

Hader Solutions is seeking a Bilingual Retail Customer Service Specialist in Albuquerque, NM. The role focuses on assisting both English- and Spanish-speaking customers to ensure a positive shopping experience.

You will address inquiries, resolve issues promptly, and support transaction processes while upholding exceptional customer service standards. Confidence, clear communication, and a service-oriented mindset are essential for success.