Bilingual Retail Customer Solutions Specialist

The Sherwin-Williams Company; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading paint manufacturer is hiring Customer Service Specialists in Albuquerque, NM. This role involves assisting customers with their needs, resolving concerns, and achieving sales goals. Candidates should be at least 18, bilingual in English and Spanish, and capable of lifting up to 50 lbs. Previous experience in retail or customer service is preferred. The company values excellent communication and sales skills, providing opportunities for career growth within a supportive environment.

Qualifications

• Must be at least 18 years of age.
• Must be authorized to work without sponsorship.
• Must communicate in English and Spanish.
• Able to lift up to 50 lbs. frequently.
• Willing to work evenings and weekends.

Responsibilities

• Provide excellent customer service in store and over the phone.
• Build trust relationships with retail and wholesale customers.
• Process sales transactions accurately.
• Maintain store and product presentation standards.
• Follow inventory control procedures.

Skills

Customer service skills

Sales techniques

Communication in English

Communication in Spanish

Problem-solving

Education

High School diploma or GED

Job description

A leading paint manufacturer is hiring Customer Service Specialists in Albuquerque, NM. This role involves assisting customers with their needs, resolving concerns, and achieving sales goals. Candidates should be at least 18, bilingual in English and Spanish, and capable of lifting up to 50 lbs. Previous experience in retail or customer service is preferred. The company values excellent communication and sales skills, providing opportunities for career growth within a supportive environment.