Bilingual Paint & Retail Customer Service Pro

Sherwin-Williams; Alamogordo (NM); On-site; USD 24,000 - 30,000; Full time

Job summary

Sherwin-Williams in Alamogordo, NM is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products, and ensure satisfaction. You will process sales and maintain store standards while supporting deliveries.

Responsibilities include stocking, tinting and mixing products, and meeting sales goals. Must be 18+, bilingual English/Spanish preferred, with willingness to work evenings and weekends as needed.

Qualifications

• Must be 18 years or older and legally eligible to work in the United States.
• Bilingual English/Spanish communication skills preferred.
• Experience in customer service or retail is a plus.
• Ability to lift up to 50 lbs., with or without accommodation.
• Willingness to work evenings and weekends as needed.
• Familiarity with cash handling and sales transactions is beneficial.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently.
• Follow and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures and suggest improvements.

Skills

Customer service

Sales

Inventory control

Cash handling

Retail experience

Delivery support

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Alamogordo, NM is seeking a Customer Service Specialist to assist customers in person and by phone, determine needs, present products, and ensure satisfaction. You will process sales and maintain store standards while supporting deliveries.

Responsibilities include stocking, tinting and mixing products, and meeting sales goals. Must be 18+, bilingual English/Spanish preferred, with willingness to work evenings and weekends as needed.