Bilingual Remote Sales Pro — Eng/Span, Uncapped Commissions

Smart Start, Inc.; Carrollton (TX); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

uncapped commissions

incentives

health plan (medical, dental, vision)

401(k) with company match

Birthday & Anniversary bonus

discounts

legal services

short & long-term disability

work/life balance

professional growth

industry impact

hands-on industry-leading technology

Job summary

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth nationwide. The role handles inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to clients.

This fully remote position offers uncapped commissions, incentives, and a comprehensive benefits package including health, dental, vision, and a 401(k) with company match. The ideal candidate is bilingual in English and Spanish and has strong communication skills.

Qualifications

• Bilingual proficiency in English and Spanish required.
• High school diploma or equivalent.
• Bachelor’s degree in a related field or equivalent professional experience preferred.
• Minimum of 6 months of relevant experience in sales, customer service, or call center environments.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software and sales tracking tools.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent attention to detail and ability to multitask with a sense of urgency.
• Adaptable and resourceful in fast-paced, dynamic environments.
• Courteous, confident, and collaborative interpersonal skills.
• Understanding of industry trends and competitor offerings is preferred.

Responsibilities

• Engage inbound and outbound callers using a consultative sales approach to promote and sell Interlock products, programs, and services.
• Provide accurate product and service information, address inquiries, and resolve client concerns with professionalism and efficiency.
• Identify and pursue new sales opportunities through networking, referrals, and cold calling.
• Build and maintain strong relationships with clients to encourage repeat business and customer loyalty.
• Conduct follow-up calls and manage correspondence to resolve issues and ensure client satisfaction.
• Collaborate with internal teams and external partners to ensure seamless service delivery and uphold our reputation in the alcohol-monitoring industry.
• Escalate and route issues appropriately while maintaining detailed records in CRM and other systems.
• Gather and manage data across multiple technology platforms and handle documentation using standard office equipment.
• Prepare and deliver compelling sales presentations tailored to client needs.
• Stay informed on industry trends and competitor offerings through market research.
• Adhere to company policies, procedures, and confidentiality standards.
• Provide general Care Center support and perform other duties as assigned.

Skills

Bilingual English/Spanish

Strong communication

Attention to detail

Multitasking

Adaptable

Courteous

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Office

CRM software

Job description

Smart Start, Inc. is seeking a Sales Program Advisor to drive revenue growth nationwide. The role handles inbound and outbound Care Center calls, selling Interlock products, and delivering exceptional service to clients.

This fully remote position offers uncapped commissions, incentives, and a comprehensive benefits package including health, dental, vision, and a 401(k) with company match. The ideal candidate is bilingual in English and Spanish and has strong communication skills.