Bilingual Relationship Banker – Elevate Clients' Finances

NBMBAA; Boca Raton (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in Boca Raton, FL is hiring a client service associate focused on educating clients in lobby interactions and guiding them to self-service options (mobile/online banking and ATMs). You will handle cash transactions accurately and engage clients to understand financial priorities and connect them with suitable solutions.

The role requires strong communication, adaptability, and a willingness to work weekends or extended hours across multiple centers if needed.

Qualifications

• Is enthusiastic, self-motivated, with a strong work ethic and results focus.
• Collaborates effectively to meet client needs and build relationships.
• Communicates confidently with clients and across teams to deliver a great banking experience.
• Learns and adapts to new information and technology platforms used for self-service banking.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in the client's and bank's best interests, compliant with laws and regulations.
• Grows knowledge by coordinating with specialists in small business, lending, and investments.
• Manages branch traffic, appointments, and outbound calls; drives the client experience.

Skills

Adaptability

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Boca Raton, FL is hiring a client service associate focused on educating clients in lobby interactions and guiding them to self-service options (mobile/online banking and ATMs). You will handle cash transactions accurately and engage clients to understand financial priorities and connect them with suitable solutions.

The role requires strong communication, adaptability, and a willingness to work weekends or extended hours across multiple centers if needed.