Bilingual Relationship Banker

Bank of America; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Fort Lauderdale seeks a frontline Specialist to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and guide clients to the right banking solutions.

You will work with experts in lending and investments, manage center traffic and outreach calls, and uphold risk and regulatory guidelines while delivering a superior client experience.

Qualifications

• Enthusiastic, self-motivated with a strong work ethic and results focus.
• Collaborates effectively to get things done and build relationships.
• Delivers an experience that improves clients' financial lives.
• Identifies solutions for new and existing clients based on needs.
• Communicates confidently and engages all clients.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Process cash transactions accurately and efficiently.
• Build client relationships to meet financial needs and goals.
• Partner with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive client experience.

Skills

Customer Focus

Communication

Problem Solving

Team Collaboration

Adaptability

Time Management

Education

High School Diploma or GED

Job description

Bank of America in Fort Lauderdale seeks a frontline Specialist to engage clients in the lobby, educate them on self-service banking, and process cash transactions accurately. You will build relationships to meet financial needs and guide clients to the right banking solutions.

You will work with experts in lending and investments, manage center traffic and outreach calls, and uphold risk and regulatory guidelines while delivering a superior client experience.