Bilingual Relationship Banker - Spanish

Bank of America; Delray Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Bank of America in the United States is seeking a client-focused associate to engage visitors in the lobby, educate on self-service options, and process transactions accurately. You’ll build trusted relationships while delivering a high-quality client experience.

The role emphasizes cash handling, regulatory compliance, and collaboration with specialists to meet clients’ financial goals. Weekend availability may be required. 40 hours per week in a US-based branch.

Qualifications

• Energetic self-starter with strong work ethic and results focus.
• Collaborates effectively to get tasks done and build client relationships.
• Confident in identifying solutions for client needs.
• Communicates clearly and confidently with all clients.
• Learns and adapts to new information and platforms.
• Educates clients on basic banking using self-service tools (ATM/online/mobile).
• Applies critical thinking to meet client needs and adheres to laws/regulations.
• Willing to work weekends or extended hours and within reasonable distance for locations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, adhering to laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Spanish language

Customer focus

Communication

Problem solving

Relationship building

Sales experience

Cash handling

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States is seeking a client-focused associate to engage visitors in the lobby, educate on self-service options, and process transactions accurately. You’ll build trusted relationships while delivering a high-quality client experience.

The role emphasizes cash handling, regulatory compliance, and collaboration with specialists to meet clients’ financial goals. Weekend availability may be required. 40 hours per week in a US-based branch.