Bilingual Relationship Banker - Build Client Wealth

Bank of America Corporation; Boca Raton (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation in Boca Raton is seeking an in-branch Customer Service Associate to educate clients on self-service options and process cash transactions. You will engage clients to understand financial priorities and connect them with suitable solutions.

The role emphasizes relationship building, adherence to processes, and sales-oriented activities, with weekend or extended hours as needed at nearby financial centers. Spanish language is required.

Qualifications

• Enthusiastic self-starter with a strong work ethic and focus on results.
• Collaborates to build relationships and meet client needs.
• Communicates clearly and educates clients on self-service banking.
• Spanish language required; adaptable to changing roles and processes.

Responsibilities

• Executes bank risk culture and strives for operational excellence.
• Builds client relationships to meet financial needs.
• Follows processes and regulations in daily activities.
• Grows knowledge by partnering with experts in small business, lending and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communication

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma

Job description

Bank of America Corporation in Boca Raton is seeking an in-branch Customer Service Associate to educate clients on self-service options and process cash transactions. You will engage clients to understand financial priorities and connect them with suitable solutions.

The role emphasizes relationship building, adherence to processes, and sales-oriented activities, with weekend or extended hours as needed at nearby financial centers. Spanish language is required.