Bilingual Relationship Banker (Spanish)

NBMBAA; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America is seeking a client-focused associate to engage customers in-branch, educate on self-service options, and process cash transactions accurately. You will build relationships to understand financial goals and connect clients to banking solutions.

This role requires a proactive, service-oriented individual who communicates clearly, works with teams across lending and investments, and can perform weekend hours as needed.

Qualifications

• Self-starter with strong work ethic and results focus.
• Able to build relationships and deliver client-focused solutions.
• Willingness to work weekends and extended hours as needed.
• Strong communication and problem-solving skills.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand financial goals and connect clients to solutions.
• Maintain risk culture and operational excellence in daily activities.
• Grow knowledge by collaborating with lending, small business, and investments teams.
• Manage center traffic, appointments, and outbound calls.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree / associate degree in business

Job description

Bank of America is seeking a client-focused associate to engage customers in-branch, educate on self-service options, and process cash transactions accurately. You will build relationships to understand financial goals and connect clients to banking solutions.

This role requires a proactive, service-oriented individual who communicates clearly, works with teams across lending and investments, and can perform weekend hours as needed.