Bilingual Relationship Banker (Spanish)

Bank of America; New York (NY); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

Bank of America is hiring for a client services role at a United States financial center. You will engage clients in the lobby, educate them on self-service options, and help process cash transactions accurately.

The position emphasizes building relationships to meet financial needs and requires comfortable interaction across clients and teams. The role expects strong communication skills, ability to learn new technology platforms, and a commitment to compliance with laws and bank procedures.

Formación

• Minimum education: High School Diploma or GED.
• Bachelor's or related degree preferred for some roles.
• Bilingual Spanish is required.

Responsabilidades

• Engage clients in the lobby to educate and assist with self-service transactions (mobile/online/ATM).
• Process cash transactions accurately and efficiently for clients.
• Build relationships to meet clients' financial needs and goals.
• Follow established processes and guidelines, upholding laws and regulations.
• Grow knowledge by collaborating with specialists in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls; drive client experience.

Conocimientos

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Educación

High School Diploma / GED

Bachelor's Degree or Business-related Associate's Degree

Descripción del empleo

Bank of America is hiring for a client services role at a United States financial center. You will engage clients in the lobby, educate them on self-service options, and help process cash transactions accurately.

The position emphasizes building relationships to meet financial needs and requires comfortable interaction across clients and teams. The role expects strong communication skills, ability to learn new technology platforms, and a commitment to compliance with laws and bank procedures.