Bilingual Relationship Banker - Spanish

National Black MBA Association; Northern (KY); Hybrid; USD 52,000 - 56,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a client-focused associate to educate clients in the lobby and guide them through self-service banking options. You will process cash transactions accurately and engage in in-depth conversations to connect clients with appropriate financial solutions.

The role emphasizes delivering an outstanding client experience, adherence to laws and guidelines, and collaborating with experts across the bank. Weekend/extended hours may be required at various centers.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and client-first mindset.
• Able to learn and adapt to new information and technology platforms.
• Willing to work weekends and/or extended hours across multiple financial center locations.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grows business knowledge and network by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a client-focused associate to educate clients in the lobby and guide them through self-service banking options. You will process cash transactions accurately and engage in in-depth conversations to connect clients with appropriate financial solutions.

The role emphasizes delivering an outstanding client experience, adherence to laws and guidelines, and collaborating with experts across the bank. Weekend/extended hours may be required at various centers.