Bilingual Receptionist (Spanish/English) | Growth

Leslie Gilley - State Farm Agent; Crestwood (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly pay with commission/bonus

Growth potential

Paid time off

Health benefits

Career-building experience

Job summary

Leslie Gilley - State Farm Agency in Crestwood, KY, seeks a Full-time or Part-Time bilingual receptionist fluent in English and Spanish. No prior insurance experience required; training provided. The role focuses on delivering excellent service, handling inquiries, and maintaining high customer satisfaction at the front desk.

You will manage phone calls and walk-ins, prioritize tasks, and support office operations with accuracy and professionalism in a fast-paced environment.

Qualifications

• High school diploma required.
• Prior customer service experience preferred.
• Strong communication skills in English and Spanish.
• Professional appearance and customer-focused attitude.
• Able to multitask and prioritize in a fast-paced environment.
• Proficient with Microsoft Office or Google Workspace.
• Comfortable using phone systems and scheduling software.
• Proactive problem solver.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly service via phone or walk-ins.
• Assist with insurance inquiries, policy documents, transfers, claims, and billing clarifications.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Office software

Education

High school diploma

Tools

Phone systems

Scheduling software

Job description

Leslie Gilley - State Farm Agency in Crestwood, KY, seeks a Full-time or Part-Time bilingual receptionist fluent in English and Spanish. No prior insurance experience required; training provided. The role focuses on delivering excellent service, handling inquiries, and maintaining high customer satisfaction at the front desk.

You will manage phone calls and walk-ins, prioritize tasks, and support office operations with accuracy and professionalism in a fast-paced environment.