Bilingual Insurance CSR | Flexible Schedule

Tracy Haus - State Farm Agent; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Signing bonus

Job summary

Tracy Haus - State Farm Agent is looking for a bilingual Customer Service Representative - State Farm Agent Team Member in Louisville, Kentucky. You will assist clients with insurance inquiries while providing exceptional customer service. Your role is essential in helping Spanish-speaking clients navigate insurance products and services.

Our company promotes a diverse and inclusive work environment. Ideal candidates will be fluent in both Spanish and English, and experience in the insurance industry is preferred. The position offers competitive salary and benefits, with flexible working hours.

Qualifications

• Fluent in both Spanish & English is essential.
• Previous customer service experience in the insurance industry is a plus.
• Candidates should be empathetic and patient.

Responsibilities

• Assist bilingual clients with inquiries related to insurance policies.
• Provide exceptional customer service through various communication channels.
• Translate documents between English and Spanish.

Skills

Fluent in both Spanish & English

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Familiarity with insurance terminology and policies

Education

High school diploma or equivalent; college degree is a plus

Tools

Microsoft Office Suite

Customer relationship management (CRM) software

Job description

Tracy Haus - State Farm Agent is looking for a bilingual Customer Service Representative - State Farm Agent Team Member in Louisville, Kentucky. You will assist clients with insurance inquiries while providing exceptional customer service. Your role is essential in helping Spanish-speaking clients navigate insurance products and services.

Our company promotes a diverse and inclusive work environment. Ideal candidates will be fluent in both Spanish and English, and experience in the insurance industry is preferred. The position offers competitive salary and benefits, with flexible working hours.