Bilingual Receptionist – Flexible Schedule & Customer Care

State Farm; Louisville (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

License Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Troy Coulter - State Farm Agent is seeking a Receptionist to join our team in Louisville, KY. The ideal candidate is highly organized, customer-focused, and eager to learn about insurance while supporting a busy office.

Responsibilities include greeting customers, scheduling, maintaining records, and assisting with sales conversations when appropriate. A positive attitude and strong communication skills are crucial to our collaborative environment.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organization and multitasking skills.
• Bilingual Spanish is highly preferred.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to discuss insurance options when appropriate.
• Provide excellent customer service and follow up on needs.
• Assist the team with administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Troy Coulter - State Farm Agent is seeking a Receptionist to join our team in Louisville, KY. The ideal candidate is highly organized, customer-focused, and eager to learn about insurance while supporting a busy office.

Responsibilities include greeting customers, scheduling, maintaining records, and assisting with sales conversations when appropriate. A positive attitude and strong communication skills are crucial to our collaborative environment.