Bilingual Insurance Customer Service Rep | Growth

State Farm Agent; Las Vegas (NV); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

State Farm Agent in Las Vegas seeks a Customer Service Representative to assist bilingual clients with insurance inquiries. Candidates fluent in Spanish and English, with strong communication skills, are invited to apply.

The role involves providing exceptional service through phone and email, educating clients on insurance products, and translating documents. A high school diploma is required; relevant experience in the insurance industry is a plus. The position offers a diverse and inclusive work culture with opportunities for advancement.

Qualifications

• Fluency in Spanish and English is critical for this role.
• Customer service experience in the insurance industry will be beneficial.
• Ability to manage multiple tasks and remain organized.

Responsibilities

• Assist clients with inquiries related to insurance policies.
• Provide customer service through various communication channels.
• Translate documents between English and Spanish.

Skills

Fluent in both Spanish & English

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Empathetic and patient

Education

High school diploma or equivalent

Relevant state insurance license

Tools

Microsoft Office Suite

Customer relationship management (CRM) software

Job description

State Farm Agent in Las Vegas seeks a Customer Service Representative to assist bilingual clients with insurance inquiries. Candidates fluent in Spanish and English, with strong communication skills, are invited to apply.

The role involves providing exceptional service through phone and email, educating clients on insurance products, and translating documents. A high school diploma is required; relevant experience in the insurance industry is a plus. The position offers a diverse and inclusive work culture with opportunities for advancement.