Bilingual Receptionist: Client Concierge & Admin Pro

Salcedo & Associates, P.C.; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Salcedo & Associates, P.C. seeks a professional, bilingual receptionist to be the first point of contact for clients and visitors. You will handle front-desk communications, data entry, and basic administrative support for attorneys and staff.

The ideal candidate is fluent in English and Spanish, highly organized, and capable of multitasking in a fast-paced environment while maintaining confidentiality and a client-focused demeanor.

Qualifications

• Fluent in English and Spanish, including speaking, reading and writing.
• Experience as receptionist or front-office role preferred.
• Proficient with Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent written and verbal communication, organization, and time management.

Responsibilities

• Greet clients, visitors and guests in a professional manner.
• Direct visitors to the appropriate attorney or staff member.
• Answer, screen and route incoming phone calls promptly and professionally.
• Respond to basic client inquiries in person, by phone, and via email.
• Assist Billing and Accounting with client inquiries on balances and payments.
• Maintain clear communication between clients and firm personnel.
• Provide exceptional customer service while maintaining confidentiality.
• Enter and maintain accurate client and case information in databases.
• Manage reception area to ensure a clean, organized appearance.
• Monitor office supplies and notify management when replenishment is needed.
• Assist with scheduling meetings, appointments and conference room reservations.
• Update calendars and coordinate office communications as needed.
• File, organize and maintain documents; scan, copy, print and prepare documents.
• Assist with mail, deliveries and general clerical duties.
• Complete additional tasks and projects as assigned.

Skills

Fluent in Spanish and English

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

Salcedo & Associates, P.C. seeks a professional, bilingual receptionist to be the first point of contact for clients and visitors. You will handle front-desk communications, data entry, and basic administrative support for attorneys and staff.

The ideal candidate is fluent in English and Spanish, highly organized, and capable of multitasking in a fast-paced environment while maintaining confidentiality and a client-focused demeanor.