Receptionist

Salcedo & Associates, P.C.; Las Cruces (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Salcedo & Associates, P.C. seeks a professional, bilingual receptionist to be the first point of contact for clients and visitors. You will handle front-desk communications, data entry, and basic administrative support for attorneys and staff.

The ideal candidate is fluent in English and Spanish, highly organized, and capable of multitasking in a fast-paced environment while maintaining confidentiality and a client-focused demeanor.

Qualifications

• Fluent in English and Spanish, including speaking, reading and writing.
• Experience as receptionist or front-office role preferred.
• Proficient with Microsoft 365 (Outlook, Word, Excel, Teams).
• Excellent written and verbal communication, organization, and time management.

Responsibilities

• Greet clients, visitors and guests in a professional manner.
• Direct visitors to the appropriate attorney or staff member.
• Answer, screen and route incoming phone calls promptly and professionally.
• Respond to basic client inquiries in person, by phone, and via email.
• Assist Billing and Accounting with client inquiries on balances and payments.
• Maintain clear communication between clients and firm personnel.
• Provide exceptional customer service while maintaining confidentiality.
• Enter and maintain accurate client and case information in databases.
• Manage reception area to ensure a clean, organized appearance.
• Monitor office supplies and notify management when replenishment is needed.
• Assist with scheduling meetings, appointments and conference room reservations.
• Update calendars and coordinate office communications as needed.
• File, organize and maintain documents; scan, copy, print and prepare documents.
• Assist with mail, deliveries and general clerical duties.
• Complete additional tasks and projects as assigned.

Skills

Fluent in Spanish and English

Customer service

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft 365

Job description

Salcedo & Associates, P.C. is seeking a professional, friendly, and highly organized Bilingual Receptionist to serve as the first point of contact for our clients and visitors. This role is essential to creating a positive client experience while supporting the daily administrative operations of our offices.

The ideal candidate is comfortable working in a fast-paced environment, possesses exceptional customer service skills, and is fluent in both English and Spanish. Strong attention to detail, professionalism, and the ability to multitask are key to success in this position.

Position Overview

As a Bilingual Receptionist, you will welcome clients, manage incoming communications, perform data entry, and provide administrative support to attorneys and staff. You will help ensure smooth day-to-day office operations while maintaining a professional and welcoming atmosphere for clients and visitors.

Key Responsibilities

Client Relations & Communication

• Greet clients, visitors, and guests in a professional and courteous manner.
• Direct visitors to the appropriate attorney or staff member.
• Answer, screen, and route incoming phone calls promptly and professionally.
• Respond to basic client inquiries in person, by phone, and via email.
• Assist the Billing and Accounting Department by responding to client inquiries regarding account balances, billing questions, payment arrangements, and other account-related matters.
• Maintain clear and effective communication between clients and firm personnel.
• Provide exceptional customer service while maintaining confidentiality.

Office Administration

• Enter and maintain accurate client and case information in firm databases and systems.
• Manage and maintain reception and waiting areas to ensure a clean, organized, and professional appearance.
• Monitor office supplies and notify management when replenishment is needed.
• Assist with scheduling meetings, appointments, consultations, and conference room reservations.
• Update calendars and coordinate office communications as needed.

Clerical Support

• File, organize, and maintain physical and electronic documents.
• Scan, copy, print, and prepare documents for attorneys and staff.
• Assist with incoming and outgoing mail, deliveries, and correspondence.
• Perform general administrative and clerical duties in support of firm operations.
• Complete additional tasks and projects as assigned.

Qualifications

• Fluent in Spanish and English, including speaking, reading, and writing.
• Previous experience as a receptionist, administrative assistant, front office representative, or similar role preferred.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams.
• Experience operating standard office equipment, including printers, scanners, copiers, and fax machines.
• Strong written and verbal communication skills.
• Excellent organizational, multitasking, and time-management abilities.
• Ability to maintain professionalism in a busy and fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Customer service-oriented mindset with a positive attitude.
• Ability to handle confidential information with discretion.
• High school diploma or equivalent required; additional administrative or office management training is a plus.