Bilingual Public Benefits Specialist – Eligibility

State of Oregon; Dallas (OR); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Amazing benefits package

Annual salary increases

Cost of Living Adjustments

Public Service Loan Forgiveness

Job summary

The Oregon Department of Human Services (ODHS) is seeking an Eligibility Worker (Public Benefits Specialist) in Dallas to interview applicants, determine eligibility for SNAP, LTC, TANF, ERDC, and Medicaid programs, and provide trauma-informed, client-centered service. Bilingual English/Spanish is required and a test will determine bilingual differential pay.

You will perform determinations, redeterminations, and periodic reviews, assisting customers in-person and by phone while fostering a

Qualifications

• Experience interviewing applicants to determine eligibility for benefits.
• Trauma-informed approach to service delivery.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment with changing priorities.
• Team-based collaboration and client-centered service.

Responsibilities

• Interview applicants in-person or by phone to gather information for benefits.
• Perform eligibility determinations, redeterminations, and periodic reviews.
• Assist customers in-person and by phone with benefits applications.
• Communicate eligibility decisions clearly to applicants.
• Provide person-centered services with a trauma-informed approach.

Skills

Interviewing applicants

Trauma-informed approach

Active listening

Verbal and written communication

Team collaboration

Education

Associate degree in Behavioral Science or Social Science

Job description

The Oregon Department of Human Services (ODHS) is seeking an Eligibility Worker (Public Benefits Specialist) in Dallas to interview applicants, determine eligibility for SNAP, LTC, TANF, ERDC, and Medicaid programs, and provide trauma-informed, client-centered service. Bilingual English/Spanish is required and a test will determine bilingual differential pay.

You will perform determinations, redeterminations, and periodic reviews, assisting customers in-person and by phone while fostering a