Bilingual Eligibility & Public Benefits Specialist

State of Oregon; Gresham (OR); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Excellent benefits package

Public Service Loan Forgiveness access

Yearly pay increases

Job summary

The Oregon Department of Human Services is hiring a Public Benefits Specialist (Eligibility Worker) in Gresham. This full-time role supports Oregonians in-person, determining eligibility for benefits and providing trauma-informed, culturally responsive service.

Preference given to bilingual Russian or Spanish speakers; English proficiency required. Expect collaboration with partners and a fast-paced, office-based environment in Gresham.

Qualifications

• Minimum one year in a human services setting or equivalent experience.
• Ability to interpret and apply policies, rules, or guidelines.
• Strong attention to detail and data entry accuracy.

Responsibilities

• Conduct phone or in-person interviews to collect household details and determine eligibility.
• Explain applicant rights and responsibilities during applications and renewals.
• Process data to ensure timely delivery of benefits and services.
• Provide triage, information, and referrals in collaboration with partners.

Skills

Trauma-informed

Culturally responsive

Communication

Time management

Data entry

Education

Associate degree in Behavioral Science or Social Science

Tools

ONE system

Job description

The Oregon Department of Human Services is hiring a Public Benefits Specialist (Eligibility Worker) in Gresham. This full-time role supports Oregonians in-person, determining eligibility for benefits and providing trauma-informed, culturally responsive service.

Preference given to bilingual Russian or Spanish speakers; English proficiency required. Expect collaboration with partners and a fast-paced, office-based environment in Gresham.