Bilingual Property and Guest Support Coordinator – Japanese

Pasona Inc.; Honolulu (HI); On-site; USD 29,000 - 34,000; Full time

Job summary

Pasona Inc. in Waikiki, Honolulu seeks a Property Management & Customer Support Coordinator (Japanese bilingual) to support property owners and guests.

The role offers full- or part-time hours onsite, with a $21–$25 hourly rate, and requires an active Hawaii Real Estate license and strong bilingual communication. Responsibilities cover owner relations, vacation rental operations, and administrative support, including coordinating maintenance, inspections, and guest services.

Qualifications

• Active Hawaii Real Estate License required.
• Bilingual proficiency in Japanese and English, with professional phone/email communication.
• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, and stay calm under pressure.

Responsibilities

• Serve as primary contact for Japanese property owners, providing professional support.
• Assist day-to-day management of residential properties, condos, and vacation rentals.
• Coordinate maintenance, repairs, cleaning, and vendor appointments.
• Conduct property inspections and routine checks for maintenance quality.
• Communicate with condo management, service providers, and contractors.

Skills

Bilingual (Japanese/English)

Customer service

Organizational skills

Multitasking

Office software

Tools

Microsoft Office

Job description

Pasona Inc. in Waikiki, Honolulu seeks a Property Management & Customer Support Coordinator (Japanese bilingual) to support property owners and guests.

The role offers full- or part-time hours onsite, with a $21–$25 hourly rate, and requires an active Hawaii Real Estate license and strong bilingual communication. Responsibilities cover owner relations, vacation rental operations, and administrative support, including coordinating maintenance, inspections, and guest services.