Bilingual Program Assistant — Community Services

Nonprofit Westchester; City of Yonkers (NY); On-site; USD 45,000 - 50,000; Part time

Job summary

Yonkers Community Action Program (YCAP) is seeking a highly organized, bilingual (English/Spanish) Program Assistant to support agency-wide programs and administrative operations in Yonkers, NY. This role offers progressive responsibilities and a pathway from part-time to a fuller schedule based on funding and performance.

The position focuses on administrative support, program coordination, client services, outreach, and community engagement, with opportunities to contribute across multiple

Qualifications

• Fluent in both English and Spanish (spoken and written).
• Strong customer service, communication, and organizational skills.
• Proficiency with MS Office (Word, Excel, Outlook, PowerPoint, Teams).

Responsibilities

• Provide administrative assistance to agency leadership and program staff.
• Answer and route incoming calls, emails, and inquiries; greet clients and partners.
• Schedule appointments, meetings, and program activities; prepare documents and reports.

Skills

Fluent in English and Spanish

Customer service

Organizational skills

Communication skills

Microsoft Office

Education

High School Diploma or GED

Associate's Degree (preferred)

Tools

Microsoft Office Suite

Job description

Yonkers Community Action Program (YCAP) is seeking a highly organized, bilingual (English/Spanish) Program Assistant to support agency-wide programs and administrative operations in Yonkers, NY. This role offers progressive responsibilities and a pathway from part-time to a fuller schedule based on funding and performance.

The position focuses on administrative support, program coordination, client services, outreach, and community engagement, with opportunities to contribute across multiple