Bilingual Program Services Assistant - Community Impact

Action for Boston Community Development, Inc.; Chelsea (MA); On-site; USD 38,700 - 47,300; Full time

Benefits offered by this job

Competitive health coverage

Retirement plans

Continuous training and development opportunities

Job summary

A community development organization located in Chelsea, MA, is seeking a Program Services Assistant to offer vital support to the Education, Training, and Youth Services Department. The role involves providing excellent customer service, maintaining data accuracy, and effectively communicating with diverse communities. Candidates must be bilingual in Spanish and possess 1–3 years of relevant experience. A competitive salary of $43,000 is offered, with additional benefits for employees.

Qualifications

• Minimum 1–3 years of relevant experience.
• Preferred experience in a career center or call center.

Responsibilities

• Provide quality customer service at the Career Center.
• Input customer data accurately into the database.
• Handle high-stress situations professionally.

Skills

Bilingual Spanish speaker

Strong communication skills

Problem-solving skills

Collaboration skills

Education

High school diploma or equivalent

Associate’s degree in human services or related field

Job description

A community development organization located in Chelsea, MA, is seeking a Program Services Assistant to offer vital support to the Education, Training, and Youth Services Department. The role involves providing excellent customer service, maintaining data accuracy, and effectively communicating with diverse communities. Candidates must be bilingual in Spanish and possess 1–3 years of relevant experience. A competitive salary of $43,000 is offered, with additional benefits for employees.