Bilingual Production Coordinator: Field & Office Lead

#twiceasnice Recruiting; Rock Hill (SC); On-site; USD 55,000 - 65,000; Full time

Job summary

A staffing agency seeks a Production Coordinator for their client in Fort Mill, SC. The successful candidate will coordinate multiple projects, ensuring customer satisfaction through effective communication and project management from inception to completion. Bilingual skills in Spanish and English are essential, along with a background in customer service and familiarity with the construction industry. This is a full-time role that requires time both in the office and on job sites.

Responsibilities

• Work with customers to gather details on scope of work for all new jobs
• Facilitate each project through to completion, documenting all details and steps
• Partner with commercial and residential sales teams to coordinate new jobs to completion
• Communicate with customers, internal teams and contracted partners on project details
• Visit customer sites to ensure success in pre‑ and post‑project completion
• Ensure clients are supported and satisfied
• Handle customer inquiries and concerns professionally and promptly
• Communicate regularly with team members
• Support costing and gross margin objectives for both production teams and the business
• Demonstrate a commitment to safety and best practices

Skills

Bilingual in Spanish and English

Customer service experience

Project coordination experience

Familiarity with construction/building trades

Basic computer proficiency

Job description

A staffing agency seeks a Production Coordinator for their client in Fort Mill, SC. The successful candidate will coordinate multiple projects, ensuring customer satisfaction through effective communication and project management from inception to completion. Bilingual skills in Spanish and English are essential, along with a background in customer service and familiarity with the construction industry. This is a full-time role that requires time both in the office and on job sites.