Bilingual Practice Coordinator — Front Desk & Admin

Advanced Behavioral Health; Gaithersburg (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Benefits

401(k)

FSAs

Life Insurance

EAP

Paid Holidays

PTO

Job summary

Advanced Behavioral Health, Inc. seeks a Bilingual Practice Coordinator for Gaithersburg, MD. The role covers non-clinical admin tasks from greeting patients to precise data entry in the EMR. Expect a busy front desk with phone duties, appointment scheduling, and insurance verification.

The position is full-time with hours around 8 per day, 40 hours weekly, and a compensation range of $20.50–$25.00 per hour. Bilingual English/Spanish required to serve a diverse patient base.

Qualifications

• Associates degree or health-related certification required.
• Minimum of five years of related experience.
• Bilingual (English/Spanish) required.
• Excellent customer service and communication skills.
• Experience with multi-line telephone systems and EMR is preferred.

Responsibilities

• Greet and check in patients for appointments and maintain front desk setup.
• Enter data accurately in the EMR and verify insurance/authorization details.
• Schedule appointments and follow up on no-shows or reschedules.
• Process medication refills and authorizations per Maryland Medicaid rules.
• Maintain confidentiality and respond to inquiries within 24 hours.

Skills

Bilingual (English/Spanish)

Customer service

Multi-line phones

EMR experience

Teamwork

Education

Associate degree or health-related certification

Job description

Advanced Behavioral Health, Inc. seeks a Bilingual Practice Coordinator for Gaithersburg, MD. The role covers non-clinical admin tasks from greeting patients to precise data entry in the EMR. Expect a busy front desk with phone duties, appointment scheduling, and insurance verification.

The position is full-time with hours around 8 per day, 40 hours weekly, and a compensation range of $20.50–$25.00 per hour. Bilingual English/Spanish required to serve a diverse patient base.