Bilingual Practice Coordinator — Mental Health Admin Lead

Advanced Behavioral Health, Inc.; Baltimore (MD); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

401(k) with Employer Match

FSAs (Dependent Care)

Life Insurance

Disability Insurance

EAP

Résumé du poste

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to handle all non-clinical patient encounter tasks, from greeting to accurate data entry in the EMR.

The role supports a family-centered mental health program offering Psychiatry, Off-Site Counseling, On-Site therapy, and Therapeutic Mentoring. The position is full-time in Baltimore, MD, with an hours-per-week of 40 and a schedule from 8:30 am to 7:00 pm.

Qualifications

• Associates degree or health-related certification required.
• Minimum of five years of experience in duties described.
• Bilingual English/Spanish required.
• Excellent customer service and communication skills.
• Experience with electronic medical records/scheduling systems.
• Ability to multitask in a fast-paced healthcare environment.

Responsabilités

• Greet and check in patients for appointments.
• Verify insurance eligibility and collect co-pays.
• Schedule appointments via the EMR and manage no-shows.
• Maintain a clean, professional front desk environment.
• Coordinate with Site Directors and Therapists; relay referral status.
• Provide interpretation services for prescribers as needed.

Connaissances

Bilingual English/Spanish

Customer service

Verbal and written communication

Multi-line phone systems experience

Formation

Associates degree or health-related certification

Outils

EMR system familiarity

Description du poste

Advanced Behavioral Health, Inc. is seeking a Bilingual Practice Coordinator to handle all non-clinical patient encounter tasks, from greeting to accurate data entry in the EMR.

The role supports a family-centered mental health program offering Psychiatry, Off-Site Counseling, On-Site therapy, and Therapeutic Mentoring. The position is full-time in Baltimore, MD, with an hours-per-week of 40 and a schedule from 8:30 am to 7:00 pm.