Bilingual Practice Assistant – Patient Services

Beth Israel Lahey Health; Quincy (MA); On-site; USD 85,000 - 100,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Practice Assistant in Quincy, MA, to provide high-quality service to patients and ensure smooth practice operations. Responsibilities include patient greeting, scheduling, and communication, requiring strong customer service skills and fluency in English and Spanish. This full-time role offers an opportunity to make a meaningful impact in a healthcare setting.

Qualifications

• Fluent in English and Spanish for effective communication.
• 1-3 years related work experience required.
• Experience with computer systems and web-based applications.

Responsibilities

• Greets patients and visitors, ensuring a courteous and respectful environment.
• Handles patient check-in, registration, and scheduling.
• Acts as a liaison between patients and practice staff to ensure optimal service delivery.

Skills

Customer Service

Written Communications

Oral Communications

Team Work

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking a Practice Assistant in Quincy, MA, to provide high-quality service to patients and ensure smooth practice operations. Responsibilities include patient greeting, scheduling, and communication, requiring strong customer service skills and fluency in English and Spanish. This full-time role offers an opportunity to make a meaningful impact in a healthcare setting.