Bilingual Personal Banking Advisor

Bank of America; Florida; On-site; USD 45,000 - 65,000; Full time

Job summary

Bank of America is seeking a customer-focused Financial Center Associate to greet clients, understand personal and small business banking needs, and connect them with appropriate solutions. You will assist clients with self-service tools and transactions, while ensuring compliant, high-quality service.

The role requires strong communication, time management, and relationship-building skills, with a willingness to work weekends and be flexible across branches. Bilingual English/Spanish is valued.

Qualifications

• Minimum one year of sales experience in a client-centric environment.
• Enthusiastic self-starter with strong work ethic and results focus.
• Collaborates effectively to build and nurture client relationships.
• Passionate about delivering a financial life improving experience for clients.
• Able to identify solutions for client needs.

Responsibilities

• Serve as the first point of contact for financial center clients and uncover personal banking needs.
• Assist, educate, and train clients on simple self-service transactions.
• Leverage resources to optimize client experience and ensure operational excellence.
• Follow established processes and regulatory guidelines for account openings and maintenance.
• Manage client interactions with sound judgment and compliance.

Skills

Sales experience

Customer focus

Communication skills

Time management

Notary commission

Bilingual English/Spanish

Microsoft Office

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Bank of America is seeking a customer-focused Financial Center Associate to greet clients, understand personal and small business banking needs, and connect them with appropriate solutions. You will assist clients with self-service tools and transactions, while ensuring compliant, high-quality service.

The role requires strong communication, time management, and relationship-building skills, with a willingness to work weekends and be flexible across branches. Bilingual English/Spanish is valued.