Bilingual Relationship Banker - Client Advisor

Bank of America; Kentucky; On-site; USD 32,000 - 40,000; Full time

Job summary

Bank of America is seeking a client-focused teammate to engage customers in-branch, educate on self-service options, and process cash transactions with accuracy. The role emphasizes building relationships, understanding client needs, and guiding them to banking solutions.

The position requires strong communication, a proactive approach, and willingness to work weekends or extended hours as needed to serve customers at the financial center.

Qualifications

• Enthusiastic self-starter with a strong work ethic and results focus.
• Strong ability to collaborate and build client relationships.
• Excellent communication and problem-solving skills.
• Experience in financial services is beneficial.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service transactions.
• Processes cash transactions accurately and efficiently.
• Develops relationships to meet clients' financial needs and connects them to solutions.
• Manages client experience and contributes to operational excellence.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's degree in business

Associate’s degree in business/finance

Job description

Bank of America is seeking a client-focused teammate to engage customers in-branch, educate on self-service options, and process cash transactions with accuracy. The role emphasizes building relationships, understanding client needs, and guiding them to banking solutions.

The position requires strong communication, a proactive approach, and willingness to work weekends or extended hours as needed to serve customers at the financial center.