Bilingual Personal Banker - Spanish

Bank of America; Massachusetts; On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Formulaic incentive plan

Industry-leading benefits

Job summary

Bank of America is seeking a bilingual Spanish-speaking Financial Center Advisor to be the first point of contact for clients, uncovering personal banking needs and connecting customers to specialists. This role supports customers with self-service transactions, deepens client relationships, and delivers exemplary service while guiding follow-ups and maintaining compliance with banking regulations.

Strong communication, time management, and collaborative teamwork are essential as you work across

Qualifications

• Bilingual Spanish required (fluent verbal and written).
• Minimum of one year demonstrated sales experience in a client-centered environment.
• Enthusiastic, self-motivated with strong work ethic and results focus.
• Collaborates effectively to build relationships.
• Strong written and verbal communications skills.
• Able to engage clients in person and by phone.
• Notary commission required or ability to obtain within a few months.

Responsibilities

• Partners with teams to provide financial center solutions for personal and small business clients.
• Educates clients on self-service transactions and digital tools.
• Uses resources and processes to optimize client experience and accuracy.
• Follows processes, laws, and guidelines for day-to-day activities like accounts opening and maintenance.
• Manages client interactions and adheres to regulatory requirements.

Skills

Bilingual Spanish

Client relationship building

Sales experience

Communication skills

Problem solving

Time management

Notary commission

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a bilingual Spanish-speaking Financial Center Advisor to be the first point of contact for clients, uncovering personal banking needs and connecting customers to specialists. This role supports customers with self-service transactions, deepens client relationships, and delivers exemplary service while guiding follow-ups and maintaining compliance with banking regulations.

Strong communication, time management, and collaborative teamwork are essential as you work across