Bilingual Personal Banker (Mandarin) – Client Growth

Bank of America Corporation; Bayside (WI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Benefits eligible

Incentive plan eligibility

Job summary

Bank of America in Bayside, NY is hiring for a client-focused role at our financial center. You will serve as the first contact for clients, uncover personal banking needs, and connect customers to specialists for tailored solutions.

You will assist with self-service transactions, deepen client relationships, and maintain exceptional service standards while complying with all regulatory requirements. This role requires Mandarin bilingual ability and weekend availability.

Qualifications

• Bilingual Mandarin required.
• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborates effectively to build and nurture relationships.
• Strong written and verbal communication; able to engage all clients in person or by phone.

Responsibilities

• Partners with teams to provide consumer and small business solutions and guide clients to appropriate specialists.
• Educates clients on self-service transactions via available technology.
• Uses resources and processes to optimize client experience and ensure accuracy.
• Follows processes, laws, and guidelines for day-to-day activities including account openings and maintenance.
• Manages client interactions and adheres to regulatory requirements.

Skills

Active Listening

Customer Focus

Problem Solving

Oral Communications

Relationship Building

Education

High School Diploma

Job description

Bank of America in Bayside, NY is hiring for a client-focused role at our financial center. You will serve as the first contact for clients, uncover personal banking needs, and connect customers to specialists for tailored solutions.

You will assist with self-service transactions, deepen client relationships, and maintain exceptional service standards while complying with all regulatory requirements. This role requires Mandarin bilingual ability and weekend availability.