Bilingual Personal Banker I - Spanish Speaking

Fifth Third Bank; Berwyn (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Berwyn, IL is seeking candidates for a Retail Personal Banker I track who will complete a 4-8 week onboarding, with rotations in operations and Sales & Service, culminating in a certification to advance within the Retail Personal Banker family.

The position emphasizes consultative sales to identify customer needs, cross-sell products, and handle teller transactions, with travel and training as required. Spanish speaking is preferred and travel may be required.

Qualifications

• Spanish language preferred and customer-facing sales experience.
• Experience in retail banking or financial services is preferred.
• Ability to analyze customer needs and explain financial products clearly.
• Knowledge of regulatory requirements (S.A.F.E. Act/NMLS) is advantageous.

Responsibilities

• Use consultative sales process to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Lead appointments for financial reviews and cross-sell appropriately.
• Open/close Financial Center or Bank Mart as directed and support loan processes.

Skills

Spanish Speaking Preferred

Sales skills

Financial industry experience

Customer service

NMLS knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Berwyn, IL is seeking candidates for a Retail Personal Banker I track who will complete a 4-8 week onboarding, with rotations in operations and Sales & Service, culminating in a certification to advance within the Retail Personal Banker family.

The position emphasizes consultative sales to identify customer needs, cross-sell products, and handle teller transactions, with travel and training as required. Spanish speaking is preferred and travel may be required.