Junior Personal Banker I - Training & Growth Path

Fifth Third Bank; Chicago (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Chicago, IL is seeking a Retail Personal Banker I through a 4–8 week onboarding program that includes rotations in operations and Sales & Service, with a certification at the end to qualify for the Retail Personal Banker role. The position emphasizes consultative sales to identify and meet customer needs and to acquire new households or deepen relationships.

The role involves handling teller transactions, cross-selling to existing customers, and collaborating with partners in

Qualifications

• College degree or work experience with transferable skills.
• Experience in the financial industry preferred.
• Sales experience to acquire new customers or cross-sell.
• Ability to analyze credit and financial information.
• Professional appearance and communication.
• S.A.F.E. Act registration required at employment.

Responsibilities

• Use consultative sales to build customer profiles and identify needs.
• Maintain knowledge of Retail products and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales.
• Collaborate with Mortgage, Small Business, Commercial and Investment partners.
• Meet or exceed sales and revenue goals and manage risk.

Skills

Sales aptitude

Financial knowledge

Communication

Math proficiency

Professional image

Retail policies

NMLS registration

Education

College degree or equivalent

Job description

Fifth Third Bank in Chicago, IL is seeking a Retail Personal Banker I through a 4–8 week onboarding program that includes rotations in operations and Sales & Service, with a certification at the end to qualify for the Retail Personal Banker role. The position emphasizes consultative sales to identify and meet customer needs and to acquire new households or deepen relationships.

The role involves handling teller transactions, cross-selling to existing customers, and collaborating with partners in