Client-Focused Personal Banker II | Bilingual

Fifth Third; Melrose Park, Northern (IL, KY); Hybrid; USD 42,000 - 67,000; Full time

Job summary

Fifth Third Bank in Melrose Park, IL is seeking a Personal Banker II to build lasting customer relationships and address financial needs with a consultative approach. You will learn and apply product knowledge, work with partners to meet customer goals, and support customers through their financial lifecycle.

The role requires bilingual Spanish preference, strong customer service, and sales experience, with compliance to risk and NMLS requirements, based in a normal office environment.

Qualifications

• Bilingual Spanish preferred; 1 year of customer service experience.
• High School Diploma/GED; college degree or equivalent acceptable.
• Sales experience and ability to analyze credit and financial data.

Responsibilities

• Create a memorable customer experience by cultivating relationships in Melrose Park to meet financial needs.
• Use a consultative sales approach to tailor banking solutions for customers.
• Maintain knowledge of products, services and processes; ensure problems are resolved.
• Adhere to risk, NMLS requirements, and bank policies in daily work.

Skills

Bilingual/Spanish

Sales experience

Credit analysis

Education

High School Diploma/GED

1 year customer service experience

Job description

Fifth Third Bank in Melrose Park, IL is seeking a Personal Banker II to build lasting customer relationships and address financial needs with a consultative approach. You will learn and apply product knowledge, work with partners to meet customer goals, and support customers through their financial lifecycle.

The role requires bilingual Spanish preference, strong customer service, and sales experience, with compliance to risk and NMLS requirements, based in a normal office environment.