Entry-Level Personal Banker: Consultative Sales & Growth

Fifth Third Bank; Chicago (IL); On-site; USD 43,680 - 69,900; Full time

Job summary

Fifth Third Bank in Chicago is recruiting for a Retail Personal Banker I through a 4–8 week onboarding program with rotations in operations and Sales & Service. A certification will follow to validate capability within the Retail Personal Banker family.

The role emphasizes consultative sales to identify customer needs, cross-selling to existing households, and collaborating with partners to deliver holistic financial solutions while upholding risk controls and ethics.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities and cross-sell.
• Understanding of advanced math functions for credit/financial analysis.

Responsibilities

• Use consultative sales process and Financial Needs Assessment to identify customer needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Schedule appointments for periodic financial reviews.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to internal partners for holistic financial solutions.
• Meet or exceed customer experience and production goals.

Job description

Fifth Third Bank in Chicago is recruiting for a Retail Personal Banker I through a 4–8 week onboarding program with rotations in operations and Sales & Service. A certification will follow to validate capability within the Retail Personal Banker family.

The role emphasizes consultative sales to identify customer needs, cross-selling to existing households, and collaborating with partners to deliver holistic financial solutions while upholding risk controls and ethics.