Bilingual Pediatric Front Desk Specialist | Hybrid Schedule

Detroit Institute of Arts; Boynton Beach (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Pediatric Associates is seeking a friendly Medical Receptionist to greet patients, collect demographics and payments, and coordinate follow-up appointments in a busy pediatric office.

The role includes check-in/out duties, verifying insurance, and using computer systems. Bilingual English/Spanish is required. Schedule is Monday–Friday 8:00 am–5:00 pm with every other Saturday 8:00 am–12:00 pm, located at Boynton East.

Qualifications

• 1 year medical office experience preferred.
• Active driver's license required.
• Proficient grammar, spelling, and verbal skills.

Responsibilities

• Check-in patients upon arrival: update demographics, insurance, PCP, and collect co-pays and balances.
• Check out patients: collect balances, provide visit summaries, referral information, and follow-up appointments.
• Verify patient insurance and PCP suitability; contact patients if insurance is not active.
• Post charges and payments; reconcile accounts.
• Scan and upload documents in the Document Management system.
• Sort and deliver mail and PA documents; maintain a clean waiting area.
• Attend staff and educational meetings.

Skills

Customer service

Phone etiquette

Communication skills

Bilingual English/Spanish

Tools

Scanner

Printer

Fax

Job description

Pediatric Associates is seeking a friendly Medical Receptionist to greet patients, collect demographics and payments, and coordinate follow-up appointments in a busy pediatric office.

The role includes check-in/out duties, verifying insurance, and using computer systems. Bilingual English/Spanish is required. Schedule is Monday–Friday 8:00 am–5:00 pm with every other Saturday 8:00 am–12:00 pm, located at Boynton East.