Bilingual Patient Support Specialist (English/Spanish)

Family Centers; Greenwich (CT); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Paid time off

Holidays

Personal days

Sick days

Summer Fridays

HSA contributions

FSA Health Care

FSA Dependent Care

401(k) plan

Long-Term Disability Insurance

EAP

Voluntary benefits

Tuition Assistance

Job summary

Family Centers in Greenwich, CT seeks a Bilingual Patient Support Specialist to greet patients, manage appointments, verify information, and coordinate care with medical staff. The role requires fluency in English and Spanish, strong customer service, and proficient Microsoft Office skills.

This full-time position offers a stable schedule, benefits, and opportunities to contribute to a compassionate healthcare team serving Fairfield County communities.

Qualifications

• High School Diploma or GED required.
• Fluent in English and Spanish (oral and written).
• Proficient in Microsoft Office software.
• Strong communication and customer service skills.
• Ability to work Mon-Fri 8am-5pm with rotating Tue/Thu evenings.

Responsibilities

• Greet and assist patients professionally.
• Manage phone calls, schedule appointments, and maintain calendar.
• Collect and verify patient information and insurance details.
• Facilitate patient check-in and check-out processes.
• Provide information on services, policies and procedures.
• Coordinate with staff to address inquiries.

Skills

Bilingual English/Spanish

Professional communication

Customer service

Organizational skills

Education

High School Diploma or GED Certificate

Tools

Microsoft Office

Job description

Family Centers in Greenwich, CT seeks a Bilingual Patient Support Specialist to greet patients, manage appointments, verify information, and coordinate care with medical staff. The role requires fluency in English and Spanish, strong customer service, and proficient Microsoft Office skills.

This full-time position offers a stable schedule, benefits, and opportunities to contribute to a compassionate healthcare team serving Fairfield County communities.