Bilingual Patient Services Specialist

Urban-Health-Plan,-Inc; New York (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

Urban Health Plan in Bronx, NY is seeking a bilingual Patient Services Representative (English/Spanish) for on-site roles across 2026. The position offers full-time employment with a typical 40-hour work week and a focus on welcoming patient experiences with administrative support in a fast-paced healthcare setting.

The ideal candidate has a high school diploma or GED and at least 1 year of clerical/administrative experience in healthcare, strong communication skills, and proficiency with

Qualifications

• 1 year of clerical/administrative experience in a medical setting preferred.
• Bilingual English/Spanish required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities.

Responsibilities

• Greet and assist patients in a professional manner.
• Schedule appointments and reschedule as needed.
• Verify insurance information via managed care website.
• Register patients and update demographic information.
• Answer phone calls and relay messages to providers.
• Collect co-pays and process payments.
• Maintain HIPAA confidentiality.
• Provide administrative support to the department.
• Collaborate with providers and clinical staff to ensure patient care.

Skills

Bilingual EN/ES

Communication skills

Interpersonal skills

Ability to thrive in fast-paced env

Education

High school diploma or GED

Job description

Urban Health Plan in Bronx, NY is seeking a bilingual Patient Services Representative (English/Spanish) for on-site roles across 2026. The position offers full-time employment with a typical 40-hour work week and a focus on welcoming patient experiences with administrative support in a fast-paced healthcare setting.

The ideal candidate has a high school diploma or GED and at least 1 year of clerical/administrative experience in healthcare, strong communication skills, and proficiency with