Bilingual Patient Services Specialist

Sixteenth Street Community Health Center, Inc.; Milwaukee (WI); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

A community health center in Milwaukee is seeking a dedicated individual for a customer service position within their Call Center. Responsibilities include answering incoming calls, providing appointments, and assisting patients with registration. Candidates must possess a high school diploma or GED and be bilingual in Spanish and English. The ideal applicant will demonstrate effective communication skills and thrive in a fast-paced environment that serves diverse populations.

Qualifications

• High school diploma or GED required.
• Pleasant attitude and verbal communication essential.
• Ability to handle high-stress situations.

Responsibilities

• Deliver high-quality customer service to callers.
• Answer and direct incoming calls accurately.
• Complete new patient registration through direct contact.

Skills

Customer service

Bilingual (Spanish/English)

Stress management

Communication skills

Computer familiarity

Education

High school diploma or GED

Job description

A community health center in Milwaukee is seeking a dedicated individual for a customer service position within their Call Center. Responsibilities include answering incoming calls, providing appointments, and assisting patients with registration. Candidates must possess a high school diploma or GED and be bilingual in Spanish and English. The ideal applicant will demonstrate effective communication skills and thrive in a fast-paced environment that serves diverse populations.