Bilingual Patient Services & Scheduling Specialist

Milwaukee Succeeds; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Milwaukee Succeeds is looking for dedicated individuals to provide excellent customer service in our Call Center. Responsibilities include answering calls, scheduling appointments, and assisting patients with registration. Candidates should possess a high school diploma or GED and have a pleasant attitude along with the ability to handle stressful situations.

The role requires bilingual communication in Spanish and English, allowing for effective interactions with diverse communities. Interested applicants should apply online or send their resumes to the Human Resources department.

Qualifications

• High school diploma or GED required.
• Must demonstrate a pleasant verbal communication style.
• Ability to handle a high-stress environment is necessary.

Responsibilities

• Deliver high quality customer service to all callers.
• Answer and direct incoming calls through the Call Center efficiently.
• Complete new patient registration through direct guarantor/patient contact.

Skills

Customer service

Bilingual (Spanish/English)

Communication skills

Ability to handle stress

Computer familiarity

Cultural sensitivity

Education

High school diploma or GED

Job description

Milwaukee Succeeds is looking for dedicated individuals to provide excellent customer service in our Call Center. Responsibilities include answering calls, scheduling appointments, and assisting patients with registration. Candidates should possess a high school diploma or GED and have a pleasant attitude along with the ability to handle stressful situations.

The role requires bilingual communication in Spanish and English, allowing for effective interactions with diverse communities. Interested applicants should apply online or send their resumes to the Human Resources department.