Dental Patient Services Specialist II - Scheduling & Billing

JCHCC DBA Inclusivcare; Avondale (LA); On-site; USD 39,000 - 54,000; Full time

Job summary

JCHCC DBA Inclusivcare in Avondale, LA is seeking a Dental PSS II to support dental operations with advanced patient services, scheduling, insurance verification, and billing to enhance patient satisfaction and clinic efficiency. The role requires at least a high school diploma, 2 years in a dental office or healthcare setting, and proficiency with dental software and EHR systems.

Bilingual abilities and HIPAA familiarity are a plus; strong communication and detail orientation are essential.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 2 years experience in a dental office or healthcare setting.
• Proficiency with dental practice management software and EHR systems.
• Strong knowledge of dental terminology, insurance processes, and billing procedures.
• Excellent communication and interpersonal skills to interact with patients and clinical staff.

Responsibilities

• Manage patient scheduling and appointment coordination to optimize clinic workflow and reduce wait times.
• Verify patient insurance coverage and assist with billing inquiries to ensure accurate and timely processing.
• Serve as a liaison between patients and dental care providers to facilitate clear communication and address patient concerns.
• Maintain and update patient records in compliance with healthcare privacy regulations and organizational policies.
• Support dental staff with administrative tasks, including preparing treatment plans and managing patient documentation.

Skills

Dental terminology

Insurance processes

Billing procedures

Communication skills

Organizational skills

Data entry

Microsoft Office Suite

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Dental practice management software

Electronic Health Records (EHR) systems

Microsoft Office

Job description

JCHCC DBA Inclusivcare in Avondale, LA is seeking a Dental PSS II to support dental operations with advanced patient services, scheduling, insurance verification, and billing to enhance patient satisfaction and clinic efficiency. The role requires at least a high school diploma, 2 years in a dental office or healthcare setting, and proficiency with dental software and EHR systems.

Bilingual abilities and HIPAA familiarity are a plus; strong communication and detail orientation are essential.