Bilingual Patient Services Coordinator

North Carolina Community Health Center Association; Greensboro (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

North Carolina Community Health Center Association seeks an organized front desk receptionist to greet patients, verify information, and support registration in a fast-paced healthcare setting.

The role requires English proficiency; bilingual Spanish is preferred. Responsibilities include handling insurance cards, EHR entries, scheduling, and patient communication. On-site position with standard front office hours.

Qualifications

• High school diploma or equivalent.
• Proficiency in English, written and spoken.
• Bilingual Spanish proficiency preferred.
• Working knowledge of data processing equipment and standard office software.

Responsibilities

• Greet and register patients and visitors in a polite, prompt manner.
• Verify and update patient information per registration procedures.
• Copy and scan insurance cards into the electronic health record (EHR).
• Verify insurance eligibility and inform patients of financial responsibilities.
• Collect co-payments and provide receipts.
• Schedule appointments and manage reminders for routine exams and follow-ups.
• Answer incoming calls and direct to appropriate staff; maintain professional phone etiquette.
• Maintain a clean waiting area and assist other front office staff as needed.

Education

High school diploma

Tools

Excel

Word processing

Electronic Health Record

Job description

North Carolina Community Health Center Association seeks an organized front desk receptionist to greet patients, verify information, and support registration in a fast-paced healthcare setting.

The role requires English proficiency; bilingual Spanish is preferred. Responsibilities include handling insurance cards, EHR entries, scheduling, and patient communication. On-site position with standard front office hours.