Bilingual Mental Health Clinic Front Desk Coordinator

Center for Child and Family Health; Durham (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Center for Child and Family Health in Durham, NC seeks a Bilingual Mental Health Clinic Administrator Receptionist to support front-desk operations and clinic workflow.

You will greet clients, answer calls and emails, schedule appointments, maintain electronic and paper records, and assist with Spanish-language referrals and communications while ensuring HIPAA compliance and professional service.

Qualifications

• BA degree or equivalent work experience with high school diploma
• 2–3 years administrative experience in a clinic or doctor's office
• Experience with medical records a plus

Responsibilities

• Interview guardians and professionals to obtain and verify client demographic and insurance information
• Greet clients and visitors, answer phone and email, route visitors and calls
• Create and maintain electronic and physical medical records
• Collect client payments, post payments, and transfer to Finance
• Schedule appointments for Psychiatrist and others as needed
• Follow HIPAA guidelines
• Provide support to Director of Mental Health Services and Clinicians to facilitate clinic operations

Skills

Bilingual English/Spanish

Microsoft Office

Communication skills

Multitasking

HIPAA compliance

Education

BA degree or equivalent

High school diploma or equivalent

Job description

Center for Child and Family Health in Durham, NC seeks a Bilingual Mental Health Clinic Administrator Receptionist to support front-desk operations and clinic workflow.

You will greet clients, answer calls and emails, schedule appointments, maintain electronic and paper records, and assist with Spanish-language referrals and communications while ensuring HIPAA compliance and professional service.