Bilingual Patient Services Associate — Registration & Reception

NYU Langone Health; Brooklyn (AL); On-site; USD 43,000 - 58,000; Full time

Job summary

NYU Langone Health in Brooklyn is seeking a bilingual Patient Services Associate for the 60th Street Rehab site. You will perform registration, scheduling, and patient information tasks while maintaining confidentiality and delivering courteous service.

The role requires excellent customer service, translation support as needed, and teamwork within a busy healthcare environment. Prior office experience and data entry skills are essential.

Qualifications

• HS diploma required and at least 2 years of relevant experience.
• Customer service experience with strong communication and interpersonal skills.
• Proficient in MS Excel, Word, and Outlook.
• Familiar with office setting and data entry.

Responsibilities

• Greet patients and visitors with excellent customer service.
• Provide translation assistance as needed to facilitate patient/provider interaction.
• Verify demographics and prepare patient records and appointments.
• Handle registration, appointments, and cashiering duties as assigned.
• Maintain confidentiality of patient information at all times.
• Support workflow with the healthcare team and report issues to supervisors.

Skills

Customer service

Communication

Interpersonal skills

Office environment familiarity

Customer service experience

Education

HS Diploma

Tools

MS Excel

MS Word

MS Outlook

Job description

NYU Langone Health in Brooklyn is seeking a bilingual Patient Services Associate for the 60th Street Rehab site. You will perform registration, scheduling, and patient information tasks while maintaining confidentiality and delivering courteous service.

The role requires excellent customer service, translation support as needed, and teamwork within a busy healthcare environment. Prior office experience and data entry skills are essential.