Bilingual Patient Service Associate, Women's Health

Family Health Center at NYU Langone; New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Family Health Centers at NYU Langone is seeking a Patient Service Associate in Brooklyn. The role supports Registration, Appointments, and Patient Care modules, handling check-in/out, scheduling, translational support, and patient data entry with confidentiality.

The successful candidate will be bilingual in Spanish, have strong customer service skills, and be proficient with MS Office. A HS diploma and 2+ years of relevant experience are required, with growth opportunities within a large health

Qualifications

• HS Diploma required.
• 2+ years relevant experience.
• Strong customer service and communication skills.
• Proficient with MS Excel, Word and Outlook.
• Familiar with office setting and data entry.
• Typing 20 words per minute or more.

Responsibilities

• Greet patients and maintain professional customer service.
• Schedule appointments, including virtual visits, per policy.
• Register patients and handle check-in/out processes.
• Translate and document as needed for patients.
• Verify insurance and collect co-pays/deductibles when applicable.
• Coordinate referrals and prepare necessary forms.

Skills

Bilingual Spanish

Customer service

Communication skills

Education

HS Diploma

Tools

MS Excel

MS Word

Outlook

Job description

Family Health Centers at NYU Langone is seeking a Patient Service Associate in Brooklyn. The role supports Registration, Appointments, and Patient Care modules, handling check-in/out, scheduling, translational support, and patient data entry with confidentiality.

The successful candidate will be bilingual in Spanish, have strong customer service skills, and be proficient with MS Office. A HS diploma and 2+ years of relevant experience are required, with growth opportunities within a large health