Bilingual Patient Services Associate – Brooklyn

NYU Langone Health; New York (NY); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Financial security benefits

Generous time-off program

Employee resources groups

Holistic employee wellness program

Job summary

NYU Langone Health's Family Health Centers at NYU Langone seeks a Patient Services Associate (Rehab, 60th Street) with bilingual Spanish proficiency for our Brooklyn location. You’ll perform diversified clerical tasks across Registration, Appointments, and Billing while protecting patient confidentiality and supporting a collaborative care team.

The role emphasizes exceptional customer service, accurate data entry, and effective communication with patients from diverse backgrounds.

Qualifications

• HS Diploma required.
• 2 years relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Excel, Word, and Outlook.
• Familiarity with office setting and data entry.
• Articulate with good interpersonal skills.

Responsibilities

• Greet patients and maintain excellent customer service at all times.
• Provide translation assistance as needed to facilitate interaction.
• Maintain security and confidentiality of patient information.
• Support registration, appointments, and cashiering processes.
• Collaborate with the healthcare team to improve workflow and safety.
• Enter data accurately and handle demographic verification.

Skills

Customer service

Communication skills

Interpersonal skills

Data entry

Typing 20 WPM

Education

HS Diploma

Tools

MS Excel

MS Word

MS Outlook

Job description

NYU Langone Health's Family Health Centers at NYU Langone seeks a Patient Services Associate (Rehab, 60th Street) with bilingual Spanish proficiency for our Brooklyn location. You’ll perform diversified clerical tasks across Registration, Appointments, and Billing while protecting patient confidentiality and supporting a collaborative care team.

The role emphasizes exceptional customer service, accurate data entry, and effective communication with patients from diverse backgrounds.